(Here's something Pradeep Singh taught me today: if only 20% of your staff is programmers, and you can save 50% on salary by outsourcing programmers to India, well, how much of a competitive advantage are you really going to get out of that 10% savings?)
Zetera was done in by outsourcing to the quickest-bidder in India.
Their code was crap, unmaintainable, and destroyed their consumer biz,
and thus their "enterprize" biz. No VC, just lame patents, hardly a website left.
