Experience at buffalo wild wings

http://www.buffalowildwings.com

IRVINE

14110 CULVER DRIVE IRVINE, CA 92604

Seated on the patio with a friend.

Then a carpenter came, hammered while we tried to talk.

Then an employee came to smoke  where there were signs telling patrons not to.  My friend asked him to stop, he didn't.

We gave zero tip to the waitress Helen who was fine except for not protesting.  But WTF is with
management?  What the hell kind of experience is this?